AC DC Marine Inc.

Marine Electric & Engine Instrument Supplies

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Shipping & Returns

Shipping

All orders are shipped from our Los Angeles location.

For U.S. Customers:

  • Small Items: Shipped via USPS First Class or Priority Mail with an estimated delivery time of 2–5 business days.
  • Large or Heavy Items: Shipped via FedEx Ground (3–7 business days) or FedEx Express (1–3 business days), from our location in Torrance, California.

For International Customers:

  • We primarily ship via FedEx, with estimated delivery times of 1–2 weeks for most countries.
  • Canada: Estimated delivery is 5–10 business days.
  • Larger or Heavier Items: Shipped via FedEx or DHL, depending on destination and weight.
  • Express Options: Available upon request, with delivery in as little as 1–4 days, depending on the destination.

We also accommodate shipments via DHL or customer-provided shipping accounts upon request.
Please Note: International customers are responsible for any import duties, taxes, or customs fees. These charges are not included in our shipping costs and are the responsibility of the recipient. We are not liable for any delays or additional fees due to customs processing.

If the customer is ordering multiple pieces and the status and shipping date of each are different, the order may be split in two or it may ship on the latest date.

All shipping fees are charged based on the subtotal before taxes and discounts on the checkout page.

We offer shipping worldwide. If you have any questions about shipping, feel free to contact us at ramsey@acdcmarineinc.com.

Returns

We accept returns within thirty (30) days of your receipt of the ordered merchandise. Item(s) must be in original unused condition, and all tags, cards, boxes, and/or pouches must be included with your return. If customers fail to send their returns within thirty (30) days from the shipped date, their return request will be voided. All returned shipping fees must be paid by the buyer. No refund will be made for damaged parts. Shipping, handling, and insurance fees are NOT refundable. All returns are subject to a 25% restocking fee depending on the item(s).

Please allow up to fifteen (15) business days for your exchange or return to be processed. Business days are Monday through Friday with the exception of federal holidays. Return processing begins after the customer’s package is delivered to us. For any inquiries concerning returns or exchanges, please contact customer service. AC DC Marine Inc. will not accept returns if the customer doesn’t email us and receive a return confirmation number.

Any CUSTOM-MADE PANEL (has boat name, logo that is not common, patterns, etc.) is not returnable.

CUSTOM MADE PANELS ARE FINAL SALES.